Despite the outbreak of COVID-19 it is still commonplace for people to take part in governance meetings on the internet. This might be a annoyance to those who prefer to attend in person, but it’s a excellent way for administrators and their staff members to demonstrate their sensitivity to citizens.

The most important thing is to ensure that the appropriate technology is in place to enable participation in meetings, with video, voice and screen sharing all being crucial components. Many companies have resorted to emailing packs of information with attachments, or file-sharing services with folders that have to be downloaded, however these aren’t able to support the structured process of agenda items including recording and distribution of historic information and other information.

Another issue is that it’s harder to engage in casual conversations, which are usually part of face-to-face meetings. It is also a great method of building relationships and trust. By introducing the meeting early, including time for informal conversations or by using the chat feature within your virtual meeting platform, you will be able to help build the relationships necessary to ensure a strong and efficient governance.

Governance meetings can also be used to define the roles and responsibilities in case new team members are added and roles are changed or a new task is needed. This can ensure that these discussions don’t take over other meetings and enable the team to be effective and efficient.

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